Reach out to our dedicated support team.
Axos Bank provides multiple ways to get in touch. Find direct phone numbers for various departments, email contact options, and a comprehensive FAQ section to quickly resolve your banking questions and receive the help you need.
Connecting with Axos Bank is straightforward, ensuring you get the assistance you need when you need it. Our dedicated support teams are available for various banking services, from personal accounts to business solutions and technical support. We aim to provide clear and direct lines of communication for all our customers.
For general inquiries or assistance with your personal banking accounts, you can reach our primary customer service line. If you require specialized help, such as with mortgage applications, investment services, or specific business banking products, we have direct numbers to connect you with experts in those fields. This structured approach helps reduce wait times and ensures you speak with someone knowledgeable about your specific question.
For those who prefer digital communication, Axos Bank offers several convenient online support channels. These options allow you to send detailed inquiries, attach documents, and receive responses directly to your email or through secure messaging within your online banking portal. Our digital support team is equipped to handle a wide range of questions, from transaction disputes to account maintenance.
You can send an email for non-urgent matters, which will be routed to the appropriate department for a timely response. For secure communication regarding your account details, we recommend using our secure message center accessible once you log into your Axos Bank online banking. This ensures your personal and financial information remains protected during exchanges.
For general questions:
Before reaching out directly, many common questions about Axos Bank services can be quickly answered by visiting our comprehensive Frequently Asked Questions (FAQs) section. This resource is designed to provide immediate solutions and detailed explanations for a variety of topics, including account opening, transaction limits, fees, and online banking features.
"Our FAQ section is continuously updated with information based on common customer inquiries, offering a faster path to solutions for many banking questions."
Browsing the FAQs can save you time and provide instant clarity on policies and procedures. We encourage all Axos Bank customers to explore this valuable resource, which covers everything from initial setup to managing your accounts. If you don't find what you're looking for, our support teams are always available through the contact methods listed above.
| Contact Method | Purpose | Availability | Response Time |
|---|---|---|---|
| Personal Banking Phone | Account inquiries, online banking help | 24/7 | Immediate |
| Business Banking Phone | Business accounts, loans | Mon-Fri, 6 AM - 5 PM PT | Immediate |
| Email ([email protected]) | General inquiries, non-urgent matters | 24/7 for sending | 1-2 Business Days |
| Secure Message Center | Account-specific questions, secure communication | Via Online Banking Login | Within 1 Business Day |
The primary phone number for Axos Bank personal banking support is 1-844-999-AXOS (1-844-999-2967). This line is available 24 hours a day, 7 days a week, for general account inquiries and online banking assistance.
Yes, you can email Axos Bank at [email protected] for general inquiries and non-urgent matters. Please allow 1-2 business days for a response from our support team.
Many common questions about Axos Bank services are answered in our comprehensive Frequently Asked Questions (FAQs) section on our website. This resource can provide immediate solutions to a wide range of topics.
Yes, for business banking inquiries, you can call 1-844-MY-AXOS-BIZ (1-844-692-9672). This line is available Monday through Friday, 6 AM to 5 PM Pacific Time.
To send a secure message to Axos Bank, you need to log in to your online banking portal. Once logged in, navigate to the 'Messages' section, where you can compose and send secure communications regarding your account.
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